I can’t vouch for this particular playlist / series since I haven’t watched it, but the channel (Crosstalk Solutions) is great, and so I expect that their home networking 101 is as well.
https://youtube.com/playlist?list=PL1fn6oC5ndU9l3eYa7S_s206JUpbIa-8m
One key problem with forced arbitration clauses is that company chooses and pays the “neutral” arbiter, who is inevitably biased against the consumer.